⏰ SLA Time frame to update Transmission: Within 1 hours of occurence ⏰
1.To begin, find the Flex you want to report an Accessorial for and then click the shipment pop-out arrow on the right side of the screen. Then, In the Shipment Pop-out view, click on the “Report Accessorial” button.
2. An add Accessorial pop-up will appear. Scroll through the list of Accessorial types from the drop down and select which applies. You can also type search by clicking in the “Select an Accessorial’ bar.
3. For this example we have selected “Bobtail Fee”. Add the date and time of event. Click “Save” to file the Accessorial charge.
If you would like to include a message with the Accessorial, do so by clicking on the "Send Message?" check box in the "Accessorial Details" screen.
4.You will now see the XXX Accessorial and message notification reported in the message wall.
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